Delivering LGBT-inclusive digital services
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Delivering LGBT-inclusive digital services

Published in April 2018

A briefing on understanding and removing the barriers LGBT service users can face accessing digital services.

LGBT people often face significant barriers when accessing digital services. Understanding how to deliver inclusive digital services is key to building trust between LGBT service users and your organisation.

This briefing is part of a series examining the barriers LGBT people face when accessing specific types of services and the actions you can take to remove these barriers:


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