Results of the Staff Feedback Questionnaire | Stonewall
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Results of the Staff Feedback Questionnaire

As part of the Workplace Equality Index, employees from across the UK take part in Stonewall’s Staff Feedback Questionnaire (SFQ).

The SFQ is an anonymous questionnaire that employers share with their staff. The results help us generate each employer’s score and gives them a deep understanding of their employees’ experiences at work.

We also use it to map trends across the UK. This year we received a total of 79,040 responses.

Here are the key findings:

LGBTQ+ perspectives

Confidence and culture at work

  • 22% of LGBTQ+ respondents said they didn’t feel able to be themselves in the workplace. This rose to 27% of bi respondents, 33% of trans respondents and 41% of non-binary respondents.
  • This was also particularly high for LGBTQ+ Muslim respondents*, with 33% saying they didn’t feel able to be themselves in the workplace (compared to 23% of LGBTQ+ people of faith overall).
  • 22% of LGBTQ+ respondents said they weren’t comfortable expressing their identity to any or all of their colleagues.
  • 31% of LGBTQ+ people didn’t agree that their workplace culture was inclusive of them as an LGBTQ+ person. This rose to 40% of LGBTQ+ disabled respondents and 51% of older LGBTQ+ people.​

Negative comments or conduct

  • 10% of LGBTQ+ respondents had experienced negative comments or conduct because of their identity at least once in the last year.
  • This rose to 22% of trans respondents. Of these respondents, 55% didn’t report it.
  • LGBTQ+ BAME people/people of colour**, and especially Black LGBTQ+ respondents, were more likely to have experienced negative comments or conduct in the last year (11% and 13% respectively, compared to 10% of white respondents).
  • 77% of LGBTQ+ respondents said they would feel confident reporting to their employer if they were a victim of bullying and harassment.

Career progression

  • 10% of LGBTQ+ respondents said they had experienced barriers to career progression in their current workplace because of their LGBTQ+ identity.
  • This was particularly high for trans women (18%), gay men (14%) and LGBTQ+ BAME people/people of colour (14%).

Supporting LGBTQ+ colleagues

Allyship

  • 63% of lesbian and gay staff felt that their employers provided opportunities to learn about lesbian and gay identities/experiences and provided training on how to be an ally to them.
  • 39% of bi staff felt that their employers provided opportunities to learn about bi identities/experiences and provided training on how to be an ally to them.
  • 47% of trans staff felt that their employers provided opportunities to learn about trans identities/experiences and provided training on how to be an ally to them.
  • 33% of non-binary staff felt that their employers provided opportunities to learn about non-binary identities/experiences and provided training on how to be an ally to them.

Senior leaders

  • 66% of gay/lesbian respondents felt that senior managers demonstrate visible commitment to lesbian and gay equality.
  • 46% of bi respondents felt that senior managers demonstrate visible commitment to bi equality.
  • 47% of trans respondents felt that senior managers demonstrate visible commitment to trans equality.
  • 33% of non-binary respondents felt that senior managers demonstrate visible commitment to non-binary equality.

Encouraging signs

  • 93% of non-LGBTQ+ respondents said they support LGBT equality.
  • 84% of non-LGBTQ+ staff understand how to report inappropriate behaviour and discrimination towards LGBTQ+ people in the workplace. 
  • 86% of non-LGBTQ+ staff would feel confident challenging inappropriate behaviour and discrimination towards LGBTQ+ people in the workplace.

Methodology

We developed the 2022-2024 SFQ in consultation with LGBTQ+ communities and drawing on our rich knowledge of LGBT workplace experiences from our LGBT in Britain research. The Staff Feedback Questionnaire is mainly a tool to help employers understand the impact of their LGBTQ+ inclusion strategies. We rely on employers to distribute the survey to their staff.

LGBT in Britain remains our strongest evidence base for understanding LGBT experiences in the workplace. We do not monitor the distribution of the SFQ to ensure representative data collection, and responses are reported unweighted. Therefore, this questionnaire should not be used to replace robust quantitative research. However, the findings from the SFQ are consistent with what we know from LGBT in Britain, and therefore we believe it's helpful to share the staff experiences gathered from the SFQ to provide an annual update on the progress our communities are making towards workplace equality.

*This was a smaller sample size of 181 respondents.

**This includes all LGBTQ+ respondents who selected ‘Arab’, ‘Asian or Asian British’, ‘Black or Black British’ or ‘Mixed’ when asked about their ethnicity.

⬅️Return to Top 100 Employers 2022.