Delivering LGBT-inclusive phone services
Appointment booking, complaints lines, customer services, helplines, information services, telephone banking, telemarketing and telesales.
Delivering LGBT-inclusive digital services
Appointment booking, feedback and complaints, online banking, online shopping, service information and social media.
Delivering LGBT-inclusive face-to-face services
Customer service, home delivery and works, hospitality, receptions, retail and transport.
Inclusive Policy Toolkit
A four-part guide for ensuring your employee policies are fully LGBT inclusive.
Top 100 Employers 2018
Discover who are the most LGBT-inclusive organisations in Britain.
A guide to supporting incoming and outgoing LGBT students in higher education.
Rainbow Laces 2017 poster
Come out wearing Rainbow Laces and show your support for LGBT people in sport.
Stonewall Top Global Employers 2017
Discover the Stonewall Top Global Employers 2017.