Delivering LGBT-inclusive phone services
A briefing on understanding and removing the barriers LGBT service users can face accessing phone services. LGBT people often face significant barriers when accessing phone services. Understanding how to deliver inclusive phone services is key to building trust between LGBT service users and your organisation.
Delivering LGBT-inclusive digital services
A briefing on understanding and removing the barriers LGBT service users can face accessing digital services. LGBT people often face significant...
Delivering LGBT-inclusive face-to-face services
A briefing on understanding and removing the barriers LGBT service users can face accessing face-to-face services. LGBT people often face significant...
Inclusive Policy Toolkit: Part 4: Trans inclusion policies
Producing robust trans inclusion and transitioning at work policies. Policies are the foundation of any workplace, informing key practices and...
Inclusive Policy Toolkit: Part 3: Family and leave policies
Ensuring your benefits are accessible for a diverse range of families. Policies are the foundation of any workplace, informing key practices and...
Inclusive Policy Toolkit: Part 2: Discrimination, bullying and harassment policies
Protecting LGBTQ+ employees from discrimination, bullying and harassment. Policies are the foundation of any workplace, informing key practices and...
Inclusive Policy Toolkit: Part 1: Embedding LGBTQ+ inclusion in all policies
Auditing, communicating and implementing LGBTQ+ inclusive policies. Policies are the foundation of any workplace, informing key practices and...
LGBT in Britain - Trans Report (2018)
One in eight trans employees (12 per cent) have been physically attacked by a colleague or customer in the last year Half of trans people (51 per...
Studying Abroad
A guide to supporting LGBT students in Higher Education. Studying abroad is an important and enriching opportunity for many students. However,...
Making the most of Pride season around the world
A webinar looking at the importance of understanding local context when engaging in community activities globally. This webinar showcases how you can...
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