Sexual Orientation Regulations 2007
Our long-awaited 'goods and services' protections came into force on 30 April 2007, an historic victory for Stonewall and others who campaigned for them. The Sexual Orientation Regulations 2007 will touch on the everyday lives of millions of lesbian and gay people across Britain.
Click here to download 'The Colour of Your Money' Stonewall's plain English guide to the new laws.
Click here to download a text only, easy read version of our guide.
To read the Equality Act (Sexual Orientation) Regulations 2007 click here.
Until now, gay people have had to put up with being turned away or treated unfairly by businesses and service providers simply because of their sexual orientation. Our campaign to secure the protections was motivated by widespread evidence of discrimination across both the private and public sectors.
The legislation outlaws discrimination in a range of important areas, from hospitals to schools in the public sector and B&Bs to banking in the private sector.
All organisations in the public sector are covered by the legislation. Gay people pay taxes like everyone else, so service providers such as hospitals, GPs and schools are obliged to treat everyone equally. The London GP who refused to treat a man because he was gay will now be breaking the law.
The same goes for the private sector. It's now illegal for businesses including banks, estate agents, hotels and bars to turn away gay customers or discriminate against them when providing goods or services.
Here are some of the key areas where the laws will make a difference…
Education
The new legislation will make a huge difference in schools, lending support to Stonewall's Education for All campaign to tackle homophobic bullying. If a school fails to take anti-gay bullying seriously, they could be breaking the law. If a school refuses a place to someone because they might be gay, or because their parents are, that's covered too. So are things like the chance to be a prefect or participate in school trips.
Healthcare
GPs can no longer turn you way for being gay - some did before - or refuse lesbian and gay people treatments they would offer to anyone else.
Hotels
Hotels and B&Bs can no longer refuse double rooms to same-sex couples. If you want a double bed, you can have one.
Council services
Until now, some councils have refused to recognise homophobic bullying as a good reason to re-house a person (or evict their neighbours). Now they have to act.
Restaurants
Stonewall has heard from couples who were refused tables together, or were asked to leave simply for holding hands. Now gay couples don't have to tolerate being treated any differently to anyone else.
Housing
If a flat or house is for sale or rent, the owner or landlord can't turn you down just because you're gay. They have before. Click here for more information on housing and the Equality Act 2007.
What about gay businesses?
Gay businesses have nothing to fear from the new laws. Gay people take straight friends to gay venues all the time and these new laws won't change that. Gay businesses, like any other, can still ask someone making a nuisance of themselves to leave.
Gay social and support groups
Many groups across Britain offer vital social and support services to gay people. These groups will continue to operate as they always have done - it's recognised that they allow lesbian and gay people to meet up in a safe and supportive environment. Health services aimed towards lesbians or gay men can also continue. It's found that treatment can be more effective and more likely to be taken up when offered in a 'targeted' environment. We're aware of the benefits this could have for Stonewall's current work on LGB health needs.
Religious organisations
There've been demands over the last couple of years for religious organisations to be exempted from the regulations. Stonewall's view, that we've repeatedly emphasised to politicians, has always been that any organisation in receipt of funding or subsidy from the public purse should not be able to discriminate. Religious groups providing publicly-funded welfare services to the community, like meals on wheels or drug rehabilitation have no more right to discriminate than anyone else. Religious services like weddings or baptisms won't be covered by the laws.
Adoption agencies
Religious adoption agencies have been given until Christmas 2008 to adapt their services. We trust that given this transitional period, no agency will need to close. The leader of the Catholic church in England and Wales, Cardinal Murphy-O'Connor, had publicly threatened to close Catholic adoption agencies unless the Government exempted them from the goods and services regulations, allowing them to turn lesbian and gay couples away. Stonewall fought hard to ensure the welfare of the child came before religious opinions.
What do I do if I'm discriminated against?
Inevitably, even now the laws are in place there will be some cases of discrimination. Not every incident will result in court proceedings - if you think you've been discriminated against because of your sexual orientation, it's a good idea to try to resolve the matter informally with the organisation in question. You might consider contacting their head office or writing to the relevant umbrella body, for example Visit Britain in the case of a hotel.
If you're unable to resolve the matter informally, you could pursue a case in the county court in England and Wales or the sheriff court in Scotland. Where discrimination is found to have taken place, the court can award financial compensation.
Find out more
If you're an employer and you want to find out more about the goods and services legislation, take a look at the latest edition of our Sexual Orientation Employer Handbook. Click here.
If you cannot find the information you need on this website, you can call our info line on 08000 50 20 20 (Mon-Fri 9.30am- 5.30pm) and we will try to point you in the right direction.
Stonewall accept no responsibility for the content of external sites.
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Editor's Choice |  |
| Getting Equal: consultation document pdf | ||
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| Read Stonewall's response to Getting Equal pdf | ||
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PDF format | |
 To read pdf format documents you may need to download the reader from adobe. Click on the icon above to go to their website. |
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Related links | |
| Getting Equal: Proposals to Outlaw Sexual Orientation Discrimination in the Provision of Goods & Services - information on the government's consultation document | ||
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