What you can do

HM Courts and Tribunal Service complaints

If you're unhappy about how HM Courts and Tribunal Service (HMCTS) dealt with a report of a homophobic, biphobic or transphobic hate crime or case, you can complain. The court you attended will be able to deal with any complaint regarding how your case was administered, or how you were treated by court staff.

You can also complain to the Parliamentary and Health Service Ombudsman.

If you're unhappy about how you were treated by a judge or magistrate, you should complain within three months from the date of the incident to the relevant office:

  • For judges sitting in Crown and County courts, High Court or Court of Appeal, contact the Judicial Conduct Investigations Office
  • For magistrates, contact the local Advisory Committee
  • For tribunal judges and members your complaint might be dealt with by the Regional Judge, Tribunal President or the Judicial Conduct Investigations Office

If you're unhappy about the outcome of your case it is best to seek legal advice to make an appeal. You can find a list of LGBT-friendly solicitors through Stonewall's 'What's in my area?' database.

For further information please contact Stonewall's Information Service on 08000 502020, tweet to @StonewallUKInfo or email info@stonewall.org.uk