Stonewall Cymru can not guarantee accuracy, confidentiality, nor give quality assurance accreditation for any helpline listed.

On this page:

Welsh helpline support for LGB people:

UK helpline support

Welsh helpline support for LGB people


LGBT  Cymru Helpline
LGBT  Cymru Helpline is a free and professional caring service for Lesbian, Gay, Bisexual & Transgender people in Wales aiming to counteract feelings of individual social isolation and strengthen connections between LGBT communities in all our areas. We also provide information on LGBT services, and support LGBT families and friends.
Helpline – 0870 858828 open Mon & Wed 7.00 - 9.00 pm (calls at 3.9p per minute)

Mesmac North Wales 

Mesmac North Wales provides access to a chat room and a variety of social events in North Wales area. Help-line - 01248 363431 open Tuesdays 7.00 - 9.00pm.
Post: c/o  Keith Parry, 2 Bryn Difyr, Bangor Gwynedd LL57 1H

Specialist helplines

Domestic Violence

Wales Domestic Abuse Helpline
The Wales Domestic Abuse Helpline covers all domestic abuse including domestic violence of men by men and women by women across Wales. The Helpline is open 24hours a day and offers bilingual, free and confidential support to women, children and men. It provides a support and signposting service for those who are experiencing, or have experienced, domestic abuse, friends and family of those experiencing domestic abuse and information for other agencies.
Helpline - 0808 8010 800

The Dyn Wales / Dyn Cymru Helpline
The helpline helps men, from all over Wales, who are experiencing domestic abuse from a partner to get basic support and safety planning. This service utilises current organisations around Wales and signposts victims on to local service providers.
Opening times:
10am - 4pm Mon & Tues
10am - 1pm Wed
Helpline: 0808 801 0321

Please note - if you or anyone in your family are experiencing danger from domestic abuse or otherwise always call the police on 999.


Mental Health

Mind Cymru

Mind helps people to take control over their mental health. We provide information and advice, training programmes, grants and services through our network of local Mind associations. We do all this to make it possible for people who experience mental distress to live full lives, and play their full part in society. How can we help you?

Tel: 02920 - 39 51 23
Post: Mind Cymru
3rd Floor
Quebec House
Cowbridge Road East
CF11 9AB
Tel: 02920 - 39 51 23

Parenting of LGB people

SPLAG Wales - Support for Parents of Lesbians and Gay Men
Confidential helplines are run across the UK by voluntary parents of LGB people to support parents and their children
Helpline for Wales - 0845 652 0321 or 0845 652 0322 open evenings and weekends

UK helpline support for LGB people

Stonewall Cymru Information Service

A freephone information service to respond to questions callers have around Gay, Lesbian, Bisexual and Trans issues. The information service can also point you in the right direction for legal advice, and give out facts and guidance on all issues affecting LGBT life – from civil partnerships and parenting to housing and health as well as everything in between. In addition, the service can refer callers to hundreds of other specialist and regional organisations who can help too

Stonewall Cymru can't give legal advice or help you pursue your case or complaint but we aim to put you in touch with the people that can.

Stonewall Cymru Info Line: 08000 50 20 20.
Monday to Friday, 9.30am to 5.30pm.


London Lesbian and Gay Switchboard   
This Switchboard provides an information, support and referral service throughout the UK.
Helpline - 020 7837 7324 open 24 hours 7 days

Manchester Lesbian and Gay Switchboard
This Switchboard provides an information, support and referral service for the Manchester and North-West area.
Helpline: 0161 235 8000 open every eve 6pm-10pm

Counselling directory


Domestic Violence - same sex

Broken Rainbow
UK wide support for survivors of same sex domestic violence
Helpline - 020 8539 9507 open 9am to 1pm and 2pm to 5pm Mon - Fri.


Albert Kennedy Trust
Provides mentoring, advice and housing support for young people For further information contact


Lesbian and Gay Parenting

Pink Parents
National support for LGBT parents and families
Helpline - 08701 273 274 open Mon-Fri 9am - 12 noon (excluding bank holidays).

Parenting of LGB people

Confidential helplines are run across the UK by voluntary parents of LGB people to support parents and their children
Central Helpline 01454 852418

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E-newsletter signup

Info bank

If you cannot find the information you need on this website, you can call the Stonewall Cymru offices on 029 20 237744 or 01492 622202 or the Stonewall info line on 08000 50 20 20 (Mon-Fri 9:30am - 5:30pm) and we will try to point you in the right direction.