The Criminal Cases Review Commission:
The Code, launched on 3 April 2006, will ensure you are kept up-to-date on the progress of your case. You'll be told when someone is arrested for the crime, charged, bailed and sentenced. It also details the special services available for vulnerable and intimidated victims.
Some of the key requirements of the Code include:
There is a set procedure for making a complaint and the Code provides information on how to complain, who to contact and the number of working days given for the agency to respond to your complaint.
Click Here to download the Code of Practice for Victims of Crime
If you cannot find the information you need on this website, you can call the Stonewall Cymru offices on 029 20 237744 or 01492 622202 or the Stonewall info line on 08000 50 20 20 (Mon-Fri 9:30am - 5:30pm) and we will try to point you in the right direction.